Privacy Policy

1. Data Controller

2. Data Collected

As part of our activity, we collect the following data via the contact form:

• Name
• Email address
• Phone number
• Subject and message content

3. Processing Purposes

Your data is collected to:

• Respond to your quote and information requests
• Contact you regarding your request
• Ensure customer relationship follow-up

4. Legal Basis

The processing of your data is based on your explicit consent, given when submitting the contact form by checking the designated box.

5. Data Recipients

Your data is intended only for the managers of SAS Bricol'oc for processing your request. They are neither sold nor transferred to third parties.

6. Retention Period

Your data is retained for a maximum of 3 years from your last contact, in accordance with CNIL recommendations.

7. Your Rights

In accordance with GDPR, you have the following rights regarding your personal data:

• Right of access : obtain confirmation that your data is being processed and receive a copy
• Right to rectification : request correction of inaccurate data
• Right to erasure : request deletion of your data
• Right to restriction : request restriction of processing
• Right to object : object to the processing of your data
• Right to portability : receive your data in a structured format

To exercise these rights, contact us at: contact@bricol-oc.fr

8. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or alteration. Communications are encrypted via HTTPS.

9. Cookies

This site only uses strictly necessary technical cookies for its operation. No advertising, analytics, or tracking cookies are placed on your device.

10. Complaint

If you believe that the processing of your data does not comply with regulations, you can file a complaint with the CNIL: www.cnil.fr